Below we have listed questions that we are Frequently asked and that may be helpful to your particular need.   If you have gone through this list and find that you still have an unanswered question, please contact us from our contact page or you may email us directly at hello@philoveracity.com


 

I’m new to this website thing; what can I expect when working with your company?
Although each client and their accompanying project needs are unique, the framework processes of each project type workflow remains the same. We have customized a detailed process for each type of project that will efficiently enable us to meet your set of objectives without wasting time. The basic outline for each project process looks like this:
  • Identify needs
  • Receive Initial Deposit
  • Recommend a creative direction
  • Create a blueprint for the project
  • Follow through with creative  direction.

See more specific processes on our Process page.

How long has your company been building websites?

Philoveracity was started in 2005 by our founder who has been building websites since 2001.

How much do you charge for web design & development?

We are straightforward about pricing for our design and have posted a detailed pricing policy for everyone to view. Our D.R.E.A.M Package offering will meet the needs of 80% of small to mid – size businesses. If you are in need of something more extensive and custom we will also give you a enterprise evaluation that blueprints the work we intend to do for your intended project.

How does the payment process work?

If you are on the D.R.E.A.M Package you may pay out monthly or you may pay 100% up front.   For all enterprise level solutions we have detailed out the our payment process on our Pricing Models Page.

How long will it take for you to create my site?

If you have purchased a D.R.E.A.M Package, it will take two weeks to get your new site live pending that all of the necessary content has been delivered to us from your side.

I have a website that was never finished by a Web Designer that i hired can your company help us?

Yes, we are web experts and have a broad working knowledge of all web technologies.  Contact us here and we will respond within 48 hours.

Can you help me with my broken website?

We are experts & Yes we offer website troubleshooting. For a any and all troubleshooting you will need to fill out an enterprise evaluation.

I’m ready to begin my project, how soon can you get started?

Once we have received all of the necessary information about your project & your initial deposit we begin

I would like to learn WordPress for myself; do you offer tutoring?

We do in fact offer tutoring via Google Hangouts at the rate of $25 per 15 Minutes.  You can schedule a session here.

Do you offer website support & maintenance for all websites?

We only currently have maintenance plans for WordPress based websites.  If the website is based on a different technology we can certainly support you as we are not limited to only WordPress.

Have you ever built a site like (x) before?
We have a diverse set of skills and use a diverse platform.  If you have a website that you need built we can do it you from “Plain Jane/Joe” to complex, because the technologies of the web all fundamentally work the same way, there is not a type of site that we can not deliver.
Do you offer custom Logo Design?

Yes you can find all of the details for our custom Logo Design under our Brand Design section of our web site.

Does your company offer S.E.O. ?

We offer fundamental S.E.O. setup and insights for business owners who are on our D.R.E.A.M Package, if you would like more in depth S.E.O. work for your business then you will need to fill out an Enterprise Evaluation.